employment application

LCS Heating and Cooling, LLC is currently accepting resumes for the position of: HVAC Maintenance Technician. Candidates must have a minimum of 1 year experience troubleshooting, repairing and maintaining HVAC equipment. Candidates must also live in Indianapolis or the immediate surrounding areas.

 

Why LCS?

We are a team. That means we work together to reach goals, we help each other and we encourage each other. We take our work very seriously but we also like to have fun! We believe in what we do, value our skills and care about our customers.  We are growing and can't wait to add to our amazing team!

 

Job Responsibilities/Skills include but are not limited to:

  • Independently follow daily schedule of calls using company software
  • Perform annual maintenance tune-ups on residential and light commercial HVAC equipment. Examples include furnaces, air handlers, heat pumps, air conditioners, RTU’s, mini-splits and humidifiers.
  • Accurately complete customer invoices using company software
  • Accurately complete daily follow-ups with the office using company software
  • Rotate in On-Call Schedule (if applicable)

Other Qualifications:

  • Honesty & Integrity is a must
  • Able to independently manage time
  • Reliable and Prompt
  • Willing to learn. Able to adapt. Not afraid to ask for help!
  • Professional, courteous and pleasant with customers and co-workers
  • Team Player!
  • Must have current driver’s license
  • Must pass drug test & background check
  • Candidates must have own tools

Employee Benefits & Perks:

  • Paid Holidays
  • Paid Vacation
  • Take Home Vehicle
  • Service Phone & Tablet
  • Company Uniforms
  • Health Insurance
  • Supplemental Insurance
  • Retirement
  • Tool Account
  • Bonus Incentives
  • Company Events & Outings

Please contact us through Facebook for more information or email your resume to gretchen@LCSheatingandcooling.com to apply!

yellow flower

LCS Heating & Cooling has such loyal customers and we’re honored to serve you! Year after year, you trust us with one of the most important functions of your home—its comfort level. Whether your house is feeling too hot or too cold, smelling too musty, or creating too much static or dust, the LCS team is here to help you out. Your home should be able to give you a comfortable, indoor atmosphere for every season. It’s our job to make sure your HVAC systems are always on their A game.

How do we do it? Well, we listen to your feedback! We make customer service our top priority, hire and train quality personnel, and take our business very seriously. It’s because of you and your referrals that LCS Heating & Cooling continues to grow. Take a look behind-the-scenes, and you’ll see we’re always working hard to earn more of your all-star reviews. Thanks for growing with us!

 

Easy HVAC Scheduling—even with HVAC Emergencies

What happens if your air conditioner or furnace starts acting up in the middle of the night? Or on a holiday? No one wants to wait for service! You want it fixed ASAP, and the LCS team totally understands. We’ve got a great scheduling system in place to help get these “HVAC nightmares” under control.

Our team is available 24/7 to take your calls. So if you want service, you’ll get it! Our customers always have someone to talk to when issues pop up—whether it’s with one of our office staff, or one of the people with our professional answering service. If you need immediate service after-hours, the LCS technician on call will handle it right away. For non-emergency calls received after hours, the folks answering will take a message. Our office staff will then follow-up with you the next business morning. Pretty easy, right?

 

Excellent HVAC Personnel and Quality Training

We take great efforts to seek out new, quality team members and only hire the best. Our customers deserve to work with awesome LCS employees, which is why we run every new hire through a background check and driver screening. Plus, each of our new hires meet with the owners, Travis and Renee, after 30 days and again at 90 days to ensure that their training is on track.

You are guaranteed to get the same high level of service with every LCS team member because all of our HVAC personnel are trained the same way. That same code of ethics that helped start this company over 10 years ago has been passed down to each LCS employee. Travis’ honesty and thoroughness with customers and Renee’s responsiveness are embodied by everyone on the team. We train our staff to uphold our high “LCS-level” of customer service, so you can trust that any new faces with LCS will be on par or even better than your last tech. We’re extremely proud of our team’s expertise and professionalism—we know you’ll agree!

 

Energy Savings Plans for HVAC Maintenance Customers

Last but not least, we’re pleased to continue providing Residential Energy Savings Plans (ESP) for ongoing customers. These offers include one annual heating and one annual cooling tune-up, along with options for filter changes, humidifier service, a tankless water heater flush and UV bulbs.

Preventative maintenance helps customers get the maximum efficiency on their units at a minimum cost year-round. With service call discounts, 15% off repairs, and 15% off indoor air quality products, this package is a great way to keep your HVAC unit in tip-top shape through every season. And our ESP customers never get charged for any over-time work. An LCS tech will be on the job—at no extra charge—day or night for any of your emergency HVAC repairs.

 

The LCS future is looking extra-bright thanks to our loyal customers and new team members. We’ll only keep getting better as we continue to grow. Since 2005, our company’s service has collected dozens and dozens of rave reviews from customers. We appreciate your feedback and couldn’t have come this far without you! Thank you so much for being a LCS fan and for making us your favorite HVAC company in the Indianapolis area!

Got a review to share? We’d love to hear it! LCS Heating & Cooling is on Google+ and Yelp. Check us out!

assorted Lennox units

We get lots of questions regarding HVAC maintenance.  This is a good thing!  It means people care about their HVAC investment.  Since we're entering air conditioner season, let's focus on questions relating to air conditioner maintenance:

  • What is air conditioner maintenance?  Preventative maintenance is completed on the a/c to ensure that it is running properly and as efficiently as possible.  The air conditioner is cleaned and there are many components that are checked.  If a reading is off or out of range, the homeowner will be made aware.  Keeping the air conditioner clean also ensures proper air flow.
  • Can I turn my air conditioner on before maintenance has been completed?  Yes!  The air conditioner can certainly run before maintenance is done.  Keep in mind that maintenance keeps it running as efficiently as possible.  
  • What months do you schedule maintenance?  We generally start scheduling maintenance mid-April, depending on the weather, and continue to schedule throughout the summer.  It's more important that maintenance is done each year rather than it being done a specific week or month.
  • Can the service be completed if it's raining?  We will reschedule your maintenance appointment if it's raining or below 60-65 degrees outside.  Although the techs do have raincoats, we don't want some of the tools and gauges out in the rain.  We also don't want your a/c exposed to the moisture.  The new R-410 refrigerant attracts moisture 10 times more than the old R-22 refrigerant.  We don't like to take chances, so we'll always reschedule if it's raining.  In addition to being dry outside, it also needs to be at least 60-65 degrees outside.  If it's colder than that, the temperature drop and readings could be inaccurate.  Accuracy is key, so we will reschedule if it's too chilly outside.
  • How will I know what the technician does during the service?  The technician will complete an invoice detailing everything that was completed during the maintenance service.  He will also let you know how everything looked and answer any questions you have about your system.
  • How much does an annual maintenance plan cost?  Our plan is $150 per year.  That includes the maintenance service on the a/c in the spring or summer and the maintenance service on the furnace in the fall/winter.  Other benefits included with the plan are:  No service call if a return visit is needed within 30 days, $10 off service call, 15% off repairs, 15% off indoor air quality (humidifiers, filters, thermostats, UV lights, etc) and no overtime rates if service is needed in an evening, weekend or holiday.
  • Does maintenance guarantee that my air conditioner will not break down?  Air conditioners are machines and can break down at any time.  That being said, there are issues that can be found during maintenance and either repaired at that time or at least brought to the homeowner's attention.  For example, the technician may see that a motor reading is in range, but on the high end.  While it doesn't necessarily need replaced at that time, the homeowner can be made aware that the motor is on it's way out.  It could last another week or it could last another 6 months.  In any case, the homeowner is now aware.
  • Will you change my filter while you're here doing maintenance?  Absolutely!  If you already have filters, we will gladly change it for you.  If you don't have filters, we can provide you with the price to bring one with us.  We also have an online filter program in which we can provide you with a code to order your filters online and have them delivered to your door.  Shipping is free and you'll always have your filters on hand.
  • What if I have two HVAC systems at my house?  We can put each system on the annual maintenance plan.  We'll schedule a longer period of time to be at your house to complete maintenance on both air conditioners (and same in the fall/winter for the furnaces).  The second system would be $10 off ($150/$140 for two plans).
  • Do I need to be home when you do the air conditioner maintenance?  Preferably, yes.  We will need access to the thermostat and furnace area so will need inside the house.  If you have a lockbox or garage code, we can enter that way but always prefer having someone home so the technician can answer any questions while he's there.

Hopefully, we answered some of your questions about air conditioner maintenance!  If not, feel free to contact us as we're happy to discuss.