Don't Sweat It: Get Same-Day Honeywell Thermostat Help in Indy
When "No Heat" Becomes an Indianapolis Emergency

When your heating system fails on a frigid Indianapolis night, emergency Honeywell home thermostats in Indianapolis, IN can be the difference between staying warm and suffering through the cold. Whether your heat pump has stopped working or your system isn't keeping up with Indiana's brutal winter temperatures, knowing how to activate emergency heat—and when to call for professional help—is crucial for every homeowner.
Need immediate help with your Honeywell thermostat? Here's what to do:
- Check if Emergency Heat is available - Look for "Em Heat" or "Emergency Heat" in your thermostat's System Mode settings (only available on heat pump systems)
- Activate it temporarily - Steer to Menu > System Mode > Em Heat to use your backup heating source
- Call a professional - Emergency heat is not a permanent solution; contact an HVAC expert to diagnose and repair your primary system
- Switch back after repair - Return to "Heat" or "Auto" mode once your main heating system is fixed to return to normal, efficient operation
Many Indianapolis homeowners panic when they see their thermostat displaying confusing error messages or when their home simply won't warm up. The good news is that many Honeywell thermostats come with a built-in backup heating option designed for exactly these situations. However, this emergency feature is meant as a temporary bridge until a qualified technician can restore your primary heating system. Understanding how emergency heat works, when to use it, and when to call for help can save you from a freezing house and prevent further system complications.
For comprehensive information about Honeywell Home thermostat solutions, visit our Honeywell Home Thermostat Indianapolis, IN guide, or if you need immediate assistance, contact LCS Heating & Cooling for same-day emergency service.
What Is the "Emergency Heat" Setting on a Honeywell Thermostat?

Imagine this: it's a blustery winter evening in Fishers, and suddenly your home feels colder than usual. You check your Honeywell thermostat, and it's not quite doing its job. This is where the "Emergency Heat" setting becomes your temporary hero!
The EM HT (Emergency Heat) feature on your Honeywell thermostat is a crucial backup system, specifically designed for homes with heat pump systems. Its primary purpose is to provide warmth when your heat pump isn't working or can't keep up with the demands of the cold. When you activate Emergency Heat, it essentially "locks out" the heat pump compressor, meaning your primary heating method (the heat pump) stops running. Instead, your system switches to an alternative backup heat source—typically electric resistance heating—that consumes more energy. Think of it as your HVAC system's spare tire: it gets you where you need to go, but it's not meant for the long haul.
For more technical details on this feature, you can refer to Honeywell's blog on What is the EM HT (Emergency Heat) switch position on my heat pump thermostat?.
When Should I Use Emergency Heat?
So, when do you hit that "Em Heat" button? It's not for every chilly day in Noblesville. We recommend activating emergency heat in very specific scenarios:
- Primary Heating Failure: The most common reason is when your main heat pump system has completely stopped working. If you're getting no heat at all from your heat pump, emergency heat can provide immediate relief.
- Extreme Cold Weather: Heat pumps are incredibly efficient, but they do have their limits. In extremely low temperatures, like those bone-chilling Indianapolis cold snaps, your heat pump might struggle to extract enough heat from the outside air to comfortably warm your home. If your home isn't reaching its set temperature despite your heat pump running constantly, emergency heat can bridge the gap.
- Heat Pump Malfunction or Insufficient Heating: If your Honeywell thermostat displays an error message indicating a heat pump issue, or if you notice your heat pump making unusual noises or constantly cycling without providing adequate warmth, it's a good time to consider emergency heat as a temporary measure.
- Waiting for Repairs: Emergency heat is designed to keep you comfortable while you await a professional HVAC technician to diagnose and repair your primary heat pump system. It's a stop-gap, not a permanent solution.
Using emergency heat should always be a temporary measure. For more insights on managing your heating system during unexpected cold snaps, check out our emergency Honeywell thermostat Carmel tips.
How Is It Different from "Auxiliary Heat"?
This is a common point of confusion for many homeowners in Lawrence. While both Auxiliary (Aux) Heat and Emergency (Em) Heat use a backup heat source, their operation and activation are distinctly different.
- Auxiliary Heat (Aux Heat): This mode is typically automatic. Your heat pump system will engage auxiliary heat on its own when the outdoor temperature drops below a certain point (usually around 35-40 degrees Fahrenheit) or when the heat pump is struggling to meet the thermostat's set temperature. It works in conjunction with your heat pump, boosting its heating capacity. You'll often see "Aux Heat" or "Aux" displayed on your Honeywell thermostat when this is active. It's a normal part of heat pump operation in colder climates.
- Emergency Heat (Em Heat): This mode is manual. You, the homeowner, must actively select it on your thermostat. When activated, it locks out your heat pump compressor entirely, meaning only the backup heating elements (like electric resistance coils) are used. It's an override for when your main heat pump isn't functioning at all or is severely underperforming.
Think of it this way: Aux Heat is like your car's turbocharger – it kicks in automatically when you need more power. Emergency Heat is like manually shifting into a lower gear to get up a steep hill when your regular drive mode isn't cutting it. Both provide extra oomph, but one is automatic assistance, and the other is a deliberate override. For a deeper dive into thermostat features and modes, explore Honeywell's range of Thermostats.
A Step-by-Step Guide to Activating and Deactivating Emergency Heat
When the chill sets in and your heat pump falters, knowing how to activate emergency heat on your Honeywell thermostat can be a real lifesaver. Here's a simple guide to get your home warm again in Indianapolis, IN:
- Wake Up Your Thermostat: Most Honeywell smart thermostats have a touch screen. Tap the screen to wake it up and illuminate the display.
- Steer to the Menu/Settings: Look for a "Menu" button, a gear icon, or a "Mode" option on your screen. You might need to swipe or press an arrow to find it.
- Find "System Mode" or "Mode": Once in the menu, locate and select "System Mode" or just "Mode." This is where you tell your thermostat what kind of heating or cooling it should be doing.
- Select "Em Heat" or "Emergency Heat": Within the "System Mode" options, you should see choices like "Heat," "Cool," "Off," "Auto," and, crucially, "Em Heat" or "Emergency Heat." Select this option.
- Confirm Your Selection: Your thermostat might ask you to confirm your choice. Press "Yes" or "OK."
- Monitor the Display: Once activated, your thermostat's display should clearly indicate that it's running in "Em Heat" mode. This might be a specific icon or text like "Em Heat On" or "Emergency Heat."
And just like that, your backup heating system should kick into gear, bringing warmth back to your home in McCordsville. For more detailed instructions specific to various Honeywell models, you can consult a comprehensive guide like Mastering Your Honeywell Thermostat: A Step-by-Step Guide to Turning On Emergency Heat.
How to Switch Back to Normal Heating
Once your primary heat pump system has been repaired, or if the extreme cold has passed and your heat pump can handle the load again, it's important to switch your thermostat back to its normal operating mode. Leaving emergency heat on unnecessarily can lead to excessive energy consumption.
To deactivate emergency heat and return to normal heating:
- Wake Up Your Thermostat: Tap the screen again.
- Steer to the Menu/Settings: Go back to the "Menu" or "Mode" section.
- Find "System Mode" or "Mode": Select this option as you did before.
- Select "Heat" or "Auto": Choose "Heat" if you want your system to primarily use your heat pump, or "Auto" if you want it to automatically switch between heating and cooling as needed.
- Confirm Your Selection: Confirm your choice if prompted.
- Monitor the Display: The "Em Heat" indicator should disappear, and your thermostat should now show "Heat" or "Auto."
Returning to normal operation ensures your system runs efficiently. For tips on maximizing your thermostat's efficiency in Fishers, you might find our guide on thermostat Honeywell home thermostat Fishers IN helpful.
Emergency Heat vs. Regular Heat: What Indianapolis Homeowners Need to Know
Understanding the difference between emergency heat and your regular heat pump operation is vital for homeowners in Indianapolis, IN. It's not just about comfort; it's about energy consumption and the health of your HVAC system.
Here's a quick comparison:
| Feature | Emergency Heat (Em Heat) | Regular Heat (Heat Pump with Aux Heat) |
|---|---|---|
| Primary Mechanism | Electric resistance heating (like a giant toaster) | Refrigerant cycle (extracts heat from outside air) |
| Activation | Manual selection by homeowner | Automatic, as needed by the heat pump |
| Heat Pump Status | Compressor locked out (heat pump is OFF) | Compressor ON (heat pump is running) |
| Energy Consumption | Very High (less efficient electric resistance) | Moderate to Low (highly efficient refrigerant cycle) |
| Purpose | Temporary warmth during heat pump malfunction/extreme cold | Primary, efficient heating for everyday use |
| System Wear & Tear | Can be stressful if used continuously/improperly | Designed for regular use, optimized for efficiency and longevity |
The key takeaway for homeowners in Zionsville, or anywhere in our service area, is that emergency heat uses a much less efficient method to generate warmth. While a heat pump efficiently moves heat from one place to another, electric resistance heating directly converts electricity into heat. This direct conversion is less efficient. For more details on optimizing your home's heating efficiency, explore our best Honeywell home thermostats Fishers guide.
Potential Risks of Using Emergency Heat
While emergency heat is a valuable feature in a pinch, it comes with several downsides that homeowners should be aware of:
- Increased Energy Consumption: Electric resistance heating consumes significantly more electricity than a heat pump. Using it for extended periods results in much higher energy usage than normal operation.
- Not a Permanent Fix: Emergency heat is a band-aid, not a cure. It keeps you warm but doesn't address the underlying problem with your heat pump. Ignoring the primary issue can lead to more severe and costly repairs down the line.
- Masking Underlying Issues: By providing temporary warmth, emergency heat can inadvertently prevent you from realizing the severity of your heat pump's malfunction. You might delay calling for service, allowing a minor issue to escalate.
- Strain on Electrical System: While generally safe for short-term use, continuous reliance on electric resistance heating can put a greater strain on your home's electrical system, especially if it's older or not properly designed for such heavy loads.
For these reasons, we always emphasize that emergency heat is a temporary solution. If you're experiencing issues with your heating system, especially in a commercial setting, understanding these risks is crucial. Our insights on commercial Honeywell home thermostats Carmel guide can offer further context.
Troubleshooting Common Emergency Heat Issues
Even when you've followed the steps to activate emergency heat, sometimes it doesn't quite work as expected. Don't panic! Many common issues can be resolved with a few simple troubleshooting steps before you need to call in the cavalry.
Here are some common problems and what to check:
- Thermostat Not Responding or Blank Screen:
- Check Batteries: If your Honeywell thermostat uses batteries, dead batteries are a common culprit for a blank or unresponsive screen. Replace them with fresh ones.
- Verify Power Supply: For hardwired thermostats, check your home's electrical panel for tripped circuit breakers. Your HVAC system typically has its own breaker.
- C-Wire Connection: Some smart thermostats require a "C-wire" for continuous power. If this connection is loose or faulty, it can lead to power issues.
- Reset Procedures: Consult your thermostat's manual for specific reset instructions. Sometimes a simple reset can clear minor glitches.
- Emergency Heat Not Activating:
- Check System Mode: Double-check that you've correctly selected "Em Heat" or "Emergency Heat" in the system mode.
- Circuit Breakers: Even if your thermostat is powered, the furnace or air handler (where the emergency heat coils are located) might have a tripped breaker. Check all relevant breakers in your electrical panel.
- Furnace Access Panels: Many furnaces and air handlers have safety switches that prevent operation if their access panels or doors are not securely closed. Ensure all panels are firmly in place.
- Clogged Air Filter: A severely dirty air filter can restrict airflow, causing your system to overheat and shut down as a safety measure, preventing any heating from occurring. Replace dirty filters.
If you're still scratching your head after these checks, it might be time to call in the professionals. For more general troubleshooting tips for your Honeywell system in Noblesville, consult our guide on thermostat Honeywell home thermostat Noblesville IN.
Why Isn't "Em Heat" an Option on My Thermostat?
You've searched high and low, but that elusive "Em Heat" option just isn't there. Why? There are a few key reasons why emergency heat might not be available on your Honeywell thermostat:
- System Compatibility: The most common reason is that emergency heat is primarily a feature for heat pump systems. If your home in Indianapolis uses a traditional furnace (gas, oil, or electric furnace without a heat pump), you won't have an "Em Heat" option because your primary heating system is already a direct heat source, not a heat pump that extracts heat from outside air.
- Installer Setup/Configuration: Even if you have a heat pump, your Honeywell thermostat needs to be correctly wired and configured by an installer to recognize and control both the heat pump and the auxiliary/emergency heat source. If the initial setup didn't include this configuration, the option might not appear.
- Thermostat Model: While most modern Honeywell thermostats designed for heat pumps will have this feature, older or very basic models might not.
If you believe you have a heat pump system but don't see the option, it's worth checking your thermostat's manual or contacting an HVAC professional in Carmel to verify your system's configuration. Our Honeywell home thermostats contractors in Carmel IN are experts in setting up and troubleshooting these systems.
What to Do for an unresponsive emergency honeywell home thermostats in indianapolis, in
An unresponsive or blank Honeywell thermostat can be incredibly frustrating, especially when you're relying on it for warmth. Here's what we recommend when facing such a situation with your emergency Honeywell home thermostats in Indianapolis, IN:
- Blank Screen:
- Check Batteries: Again, this is the simplest fix. If your thermostat uses them, replace them.
- Verify Power Supply: Head to your electrical panel. Look for the circuit breaker labeled for your furnace or air handler and ensure it hasn't tripped. If it has, reset it. If it trips again immediately, do NOT reset it repeatedly; call a professional.
- Reset Procedures: Some Honeywell thermostats have a small reset button or a combination of buttons you can press to perform a reset. Check your user manual for specific instructions.
- Safety Switches: Your furnace or air handler has safety switches. If the access panel doors are not completely closed and secured, the system won't power on. Double-check that all panels are firmly shut.
- Loose Wiring: While not recommended for DIY, sometimes a loose wire connection at the thermostat or within the HVAC unit can cause power issues. If you've checked the basics and still have no power, it's definitely time for a professional.
When your thermostat is unresponsive, it's effectively cut off communication with your heating system. This means no heat, no matter what mode it's supposed to be in. For more localized troubleshooting help, check out our guide on thermostat Honeywell home thermostat McCordsville IN.
When to Call for Professional Emergency Honeywell Home Thermostats Help in Indianapolis, IN
While it's great to be proactive with troubleshooting, there are definite signs that it's time to put down the screwdriver and pick up the phone for professional help with your emergency Honeywell home thermostats in Indianapolis, IN. We understand that homeowners in our service areas of Indianapolis, Carmel, Fishers, Lawrence, Noblesville, and Zionsville want to resolve issues quickly and effectively, but some issues require expert attention for safety and proper resolution.
You should contact us immediately if:
- Troubleshooting Fails: You've tried all the basic checks (batteries, breakers, settings, filters) and your system is still not working or providing adequate heat.
- Burning Smells: Any burning odor coming from your vents or HVAC unit is a serious red flag. Turn off your system immediately and call for emergency service.
- Loud, Unusual Noises: Grinding, squealing, banging, or persistent rattling sounds from your furnace or heat pump indicate mechanical problems that need professional diagnosis.
- System Cycles Frequently or Runs Constantly: If your heating system is turning on and off rapidly (short cycling) or running non-stop without reaching the set temperature, it's inefficient and likely has an underlying problem.
- No Power to Unit Despite Checks: If breakers are fine and safety switches are engaged, but your unit still has no power, there's a deeper electrical or component issue.
- Suspected Gas Leak: If you smell natural gas (often described as rotten eggs) near your furnace or anywhere in your home, evacuate immediately and then call your gas company and us. This is a critical emergency.
Knowing when to call for help can prevent further damage to your system and keep your family safe. For insights into larger HVAC systems, our guide on best commercial Honeywell home thermostats Indianapolis emphasizes the importance of professional service.
Signs You Need an Expert for emergency honeywell home thermostats in indianapolis, in
Beyond the immediate emergencies, some persistent issues clearly point to the need for a seasoned HVAC technician for your emergency Honeywell home thermostats in Indianapolis, IN:
- Persistent Issues: If your heat pump continues to struggle in moderate temperatures, or if your emergency heat continually needs to be activated, it means the underlying problem isn't going away.
- Error Codes on Display: Your Honeywell thermostat is smart! If it's displaying specific error codes like "Heat Pump Failure," "Wi-Fi Module Error," or "Memory Error," these are diagnostic messages telling you something is wrong and often require professional interpretation and repair.
- Frozen Heat Pump Unit: While some minor frost on your outdoor heat pump unit is normal, a unit completely encased in ice or with significant ice buildup (especially on the coils) indicates a serious issue with the defrost cycle or refrigerant. Don't try to chip it off; call us!
- Water Leaks: Any water pooling around your indoor furnace or air handler unit is a sign of a problem that needs immediate attention to prevent water damage and mold growth.
- Inconsistent Heating: If some rooms are warm while others remain cold, even with a properly functioning thermostat, it could indicate ductwork issues, airflow problems, or a system that's too small or inefficient for your home.
- Unexplained Increase in Energy Usage: If your home's energy consumption suddenly spikes without a corresponding change in usage, it often points to an inefficient or malfunctioning heating system.
These signs are your system's way of telling you it needs more than just a battery change. For comprehensive support for your Honeywell thermostat in Carmel, expert diagnosis is key. Check out our resources at thermostat Honeywell home thermostat Carmel IN.
Your Partner for Reliable Home Comfort in Indianapolis
When the unexpected happens and your heating system falters, especially during a cold snap in Indianapolis, you need a partner you can trust. At LCS Heating & Cooling, we pride ourselves on providing a "7-Star Concierge Service" for all your HVAC needs, including emergency Honeywell home thermostat issues. We understand the urgency of a "no heat" situation and are committed to prompt response, clear communication, and delivering lasting comfort solutions for homes across Indianapolis, Carmel, Fishers, Lawrence, Noblesville, and Zionsville.
Our certified technicians are experts in Honeywell home thermostats and heat pump systems. They are equipped to diagnose issues quickly, explain solutions thoroughly, and perform repairs efficiently, ensuring your home returns to comfort as soon as possible. We are here to help you steer the complexities of your heating system, from understanding emergency heat to performing comprehensive repairs.
For reliable service and expertise regarding your Honeywell thermostat, trust the professionals at LCS Heating & Cooling. Visit our main page for Honeywell home thermostat Indianapolis IN to learn more or schedule your service today.

