LCS Heating and Cooling, is currently accepting resumes for the position of Customer Service Professional in our office. The HVAC industry can be a fast paced environment so we are looking for individuals who have a high level of organizational skills, enjoy talking to customers, and love being part of a team. Prior experience in the HVAC industry is not a requirement. Please apply if you feel you’d be a great fit based on the descriptions listed below:
Job Responsibilities include, but are not limited to:
- Answering phones
- Answering customer questions
- Scheduling a variety of types of appointments
- Working in a software program
- Communicating with customers and vendors by phone and email
- Follow-up on customer proposals
- Managing spreadsheets
- Attending and participating in team meetings
- Managing installs, permits, rebate paperwork
Other Preferred Skills
- Strong phone skills
- Able to effectively manage email
- Strong organizational skills
- Excellent note-taking and follow-up skills
- Proficient in Microsoft Office (Word & Excel)
Other Requirements include, but are not limited to:
- Strong attendance record
- Reliability & Timeliness
- Respect toward co-workers and customers
- Team player
- Clean driving record
- Clean drug test
- Clean background check
LCS Benefits
- Hourly wage based on experience
- Direct Deposit
- Paid Holidays
- Paid Vacation
- Health insurance
- Retirement
Please submit your resume today to: [email protected]
