Protect Your HVAC Investment with a Surge Protector!
Storm damage to your home can come in multiple forms, and one you may not think about is the damage to your HVAC. Owners Renee and Travis learned firsthand: so busy taking care of other peoples’ homes, they didn’t make their own home a priority and have a surge protector installed. All it took was one lightning strike to take out their communicating thermostat and furnace circuit board. Since they had a variable speed, communicating system, these components are costly to replace. And, since this type of damage wasn't covered under warranty (and the rest of their system was out of warranty), they ended up having to replace their entire system.
In Indianapolis, where weather conditions can be unpredictable, ensuring the longevity and efficiency of your heating and cooling system is paramount. At LCS Heating and Cooling, we understand the importance of safeguarding your HVAC investment against unexpected power fluctuations or surges. Even when units are under warranty, acts of nature like lightning are not covered and can lead to costly repairs or replacement! That's why we advocate for the use of specialized surge protectors designed specifically for HVAC units.
The Silent Threat: Power Surges
Power surges are sudden increases in electrical voltage that can wreak havoc on your HVAC system. These surges can be caused by lightning strikes, utility grid switching, or even large appliances cycling on and off in your home. While you may have surge protectors for your computers and electronics, your HVAC unit is often overlooked in this regard.
The Cost of Neglect
Without adequate protection, a power surge can damage sensitive electronic components within your HVAC system, leading to costly repairs or even an early “death” of your system. Technology is more advanced than what it was several years ago, which makes the components in our systems even more vulnerable...and more expensive. Imagine facing sweltering heat or freezing temperatures due to a malfunctioning heating or cooling system, all because of a preventable surge-related issue. The inconvenience and expense of such a situation underscore the importance of proactive measures.
The Solution: Specialized Surge Protectors
Unlike standard surge protectors, which are designed for typical household electronics, specialized surge protectors for HVAC units offer enhanced protection tailored to the specific needs of your heating and cooling system. These devices are equipped with features such as higher joule ratings and noise filtration capabilities, ensuring comprehensive defense against power surges.
Benefits of HVAC Surge Protection
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Extended Lifespan:
By shielding your HVAC system from damaging power surges, you can prolong its lifespan and minimize the need for costly repairs or replacements.
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Improved Efficiency:
A surge-protected HVAC unit operates more efficiently, delivering optimal performance and energy savings while reducing wear and tear on components.
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Peace of Mind:
With a specialized surge protector in place, you can rest easy knowing that your HVAC investment is safeguarded against unforeseen electrical disturbances.
Trust LCS Heating and Cooling for Expert Advice
At LCS Heating and Cooling, we prioritize the comfort and satisfaction of our Indianapolis customers. As a trusted local heating and cooling company, we offer expert advice on HVAC surge protection and other essential services to ensure your home remains comfortable year-round.
Surge Protection in the Indianapolis Area
Don't leave your HVAC system vulnerable to the dangers of power surges. Invest in specialized surge protection to safeguard your valuable heating and cooling equipment. Contact us today to learn more about our comprehensive HVAC services and how we can help protect your home comfort investment. With LCS Heating and Cooling, your peace of mind is our priority.
LCS Heating and Cooling: Launching the Way to Lasting Comfort Solutions!
When LCS started back in 2005, owners Renee and Travis were focused on working hard and giving good customer service. Over the years, those two things have not changed, but so much more has. In this blog, we'll take you through our brand refresh journey, showcasing the heart and soul that has gone into making LCS more than just a heating and cooling company.
Our Roots
Back in 2005, Travis and Renee didn't have a grand vision. They just wanted to provide the best heating and cooling services in Indianapolis. When it came time to choose a name and a logo, they didn’t want anything too fussy or over-the-top. LCS was just an abbreviation of their last name and the simple sun and snowflake LCS logo, designed by a friend, was simple and fitting for the company at the time.
Evolution of LCS
As LCS grew, so did the aspirations. Travis and Renee wanted LCS to represent more than just a family name, so the tagline "Lasting Comfort Solutions" was born. This phrase became the heartbeat of our company, reflecting our dedication to making people comfortable and happy. It also symbolized our commitment to building lasting relationships and providing innovative solutions.
Consistent Logo and Tagline
While our company colors and van wraps may have changed over the years, our LCS logo and tagline have remained consistent. The simple sun and snowflake represented what Travis and Renee started. They became symbols of reliability, trust, and the exceptional service we strive to deliver. But over time, LCS has come to be more than what it was at the start. The amazing team of professionals at LCS truly makes our company what it is. For our clients, the experience we strive to provide is beyond the 5 stars expected. It's beyond just making sure a furnace or air conditioner work. So how did we make sure our brand reflected this desire to go above and beyond?
The Journey to Rebrand
Our team had grown into a powerhouse of professionals, and our client experience had soared beyond expectations. The sun and snowflake, though sentimental, no longer captured the essence of LCS. It was time to go to the drawing board… literally.
Introducing the New Look
And so, after much contemplation and excitement, we are proud to unveil our refreshed brand! LCS is now "Launching the Way to Lasting Comfort Solutions." Our solutions and options have reached new heights—all the way to the moon! The LCS client experience is not just 5 stars; it's out of this world.
As LCS Heating and Cooling steps into a new era of comfort, innovation, and exceptional service, we hope you’ll be along for the ride. Our commitment to lasting comfort solutions is stronger than ever, and we invite you to experience the difference that defines LCS. Welcome to the future of comfort!
Planning for HVAC Replacement
Why is it that your HVAC goes out when you least expect it… and may be least prepared to replace it? We hear the sentiment over and over again: “This is the worst timing!” “I was hoping to get through the summer!”
We hate to see emergency HVAC replacements that put our customers in tight spots. That’s why we always recommend trying to plan ahead for HVAC replacements. Be prepared and not caught off-guard when your system bites the dust!
The Power of Planning
If your HVAC system is more than 9 years old, it’s probably time to start planning for a replacement. A good place to start is by evaluating your current system's efficiency and overall performance. Consider any recurring issues, rising utility bills, or uneven heating/cooling in different areas of your home or building.
With this information, set clear goals for your future HVAC investment. Are you seeking better energy efficiency, improved indoor air quality, or enhanced comfort? Outline your priorities to guide you in making informed decisions.
Once you’ve determined what’s working and what’s not with your current setup, consider giving us a call to find out what options you have for replacement. We can help you consider the system you might want and the costs you’ll want to save toward.
Saving for the Future
Investing in an HVAC system is a financial commitment that can set you back if you’re not prepared.
Consider creating a dedicated savings account and contribute regularly to it. One tip is to set up an automatic payment into this savings account on payday. Even just $20 a paycheck can help you build toward your savings goals. By saving specifically for this investment, you can minimize the need for loans or putting your purchase on a credit card, ultimately reducing the overall cost.
Additionally, there are also potential financial assistance programs or tax incentives that may be available for energy-efficient HVAC installations.
Seizing the Right Time: Specials and Deals
Once your savings start to grow, keep an eye out for specials and deals. We regularly have promotions, both from our manufacturers and ones that we offer just for our customers. Keep an eye out for promotions during specific times of the year, such as the transition between seasons or during holiday sales events.
Maintenance: A Crucial Component of Your Investment
Investing in your HVAC system doesn't end with its installation. Proper maintenance is key to the longevity, efficiency, and reliability of your system. Regularly scheduled maintenance can prevent costly breakdowns, optimize performance, and extend the life of your system.
Our tip here: Create a maintenance schedule and stick to it. You can do some tasks on your own, like changing air filters, but there are other tasks you’ll want to leave to an expert. Contact us for annual or bi-annual inspections and tune-ups to help your investment really pay off in the long run.
HVAC Replacement in the Indianapolis Area
If you’re ready to begin the process of upgrading your HVAC, contact us to learn more and get a quote for installation!
Remember: a well-maintained HVAC system not only saves you money but has a better chance to live a long life. So, take the time to research and invest wisely in a system that aligns with your needs. With careful planning, saving, and commitment to maintenance, you'll enjoy the rewards of a lasting comfort solution for years to come!
How to Address Hot and Cold Spots in Your Home
Your upstairs is hot. Your downstairs is freezing. You can’t find a single spot in your home where you feel comfortable. If this sounds familiar, you may have a problem with hot and cold spots.
Why do I have hot and cold spots in my home?
There are several factors that cause hot and cold spots in a house. One of the most common causes is improper ductwork design. Other possible causes include poor insulation and air leaks, which can allow hot or cold air to enter or escape through cracks and gaps in the walls, windows, or doors. Other factors that can contribute to hot and cold spots include problems with the HVAC system and even the position and orientation of your home in relation to the sun.
Do I need to replace my HVAC?
The good news is that you likely don’t have to replace your HVAC system to address hot and cold spots in your home. There are many possible solutions, depending on your home setup, to fix the problem.
What can I do to fix hot and cold spots in my home?
Depending on the specific issue in your home, resolving hot and cold spots can take different forms.
- Zone Your Home: What does this mean? Most of the time your home is on a single thermostat in one zone. When we zone your home, we create multiple zones, each with its own thermostat. This allows you to control the temperature independently in each zone or area of your home. Some homes can be zoned, but some cannot. If you’re not sure if zoning would be an option for your home, contact us!
- Ductless Mini-Split: A mini-split can be a great solution if you can’t zone your home, or if a smaller area of your house is impacted. This option involves installing a system that’s separate from your traditional furnace and air conditioner. A mini-split has an outdoor unit, along with one or multiple indoor heads. This unit is controlled by its own thermostat, giving you complete control over the temperature in that space. Mini-splits are especially great for large bedrooms, bonus rooms, and sunrooms.
Outside of these solutions, there are some additional steps you can take that may not be true fixes but can alleviate the problem a bit by closing the gap from one end of your home to the other or between your upstairs and downstairs temperatures.
- Solar-Powered Attic Fan: While it can’t completely resolve hot and cold spot issues, a solar-powered attic fan can help keep your attic cooler, which in turn can keep the floor directly below the attic cooler. There are no long-term costs associated with a solar-powered attic fan since it runs on solar. As an added bonus, removing some of the heat from the attic will extend the life of your roof decking and shingles! Learn more about this solution in our blog post: Are Solar-Powered Attic Fans Worth the Expense?
- Thermostat with Sensors: Thermostat sensors can be placed around your house to determine an average home temperature to maintain a more comfortable temperature throughout.
HVAC Solutions in the Indianapolis Area
If you’re not sure what solution will work best for your home, contact us. Our expert technicians can come out, diagnose your issue, and recommend the best possible solution for your home and for your comfort!
Many homeowners have worked to develop good habits for their home maintenance—especially when it comes to their indoor air quality. They might run the vacuum every week, replace their air filters every other month, and schedule their HVAC maintenance on an annual basis. But what about duct cleaning? All too often, homeowners forget about the important behind-the-scenes part of their heating and cooling system. You can’t neglect your ductwork!
A Quick Overview on Ductwork
Ductwork is the series of nifty pathways that move warm and chilled air throughout our homes. It’s how the forced air from your HVAC system gets carried from room to room. We use these systems almost every day, but they can be easy to forget about since they’re behind the walls.
When installed properly, your ductwork will be sized correctly for your home’s furnace and air conditioner. This helps ensure that you get the best efficiency rating with your setup. The fit will also need to be properly sealed. Any space or gaps between duct pieces will just let that hot or cold air escape into your attic or crawl space—which is a real pain for your energy bills.
The other concern about your ductwork’s efficiency relates to cleaning. A dirty duct system just makes it harder for your HVAC equipment to work correctly. This is similar to how you replace your furnace filter and the oil in your car. Cleaning your equipment is much more cost-effective.
Duct Cleaning Benefits
For the average home, duct cleaning is recommended every 3 years. This gets rid of any dust or chemicals that have been lurking in your ductwork and lowering the indoor air quality for your family. Cleaning your ductwork also removes dander, so it can be particularly helpful if you own pets. And since duct cleaning stops these air pollutants from continuously cycling through your home, it can be particularly beneficial for allergy and asthma sufferers.
Aside from the getting a regular duct cleaning every 3 years, a few other circumstances might call for a duct cleaning service, too. Namely, indoor remodeling work. Sanding hardwood floors, having new drywall hung, or tearing down drywall for a new, open layout can add lots of pollutants and dust to your indoor air. After this type of work, duct cleaning, furnace maintenance, and an air filter change are great ways to get your indoor air all freshened up.
LCS Duct Cleaning Services
When you’re ready to schedule your duct cleaning service, it’s important to work with the pros. As you research different companies, you’ll want to pay special attention to the type of equipment being used. How teams manage these projects makes a big difference in your overall results. (You don’t want to leave any of those dust bunnies behind.)
Here at LCS Heating and Cooling, we take indoor air quality very seriously. That’s why we choose to work with a negative air machine. Not all duct cleaning companies have this type of high-tech gear. Instead, they might be relying on just a big vacuum and a brush.
With our equipment, though, we can effectively remove even very fine particles and contaminants from your ductwork system. And because the negative pressure is continuous and closed, you won’t risk releasing that dust and grime into your rooms. It all stays secure in the vacuum setup. We’ve found this to be the best way to loosen and trap those contaminants, so you get a really detailed clean.
Getting your home or office air freshened up is easy when you have the right team, and we can help! Contact us today to learn more about our duct cleaning service packages. We’ll get the job done right.
The cool air, turning leaves, and arrival of apple cider at the store mean that autumn’s official start is just around the corner. At home, this seasonal change can quickly translate into higher energy bills. Fortunately, there are a few ways to lower these costs. Staying comfortable in your home—at an affordable rate—is relatively easy when you opt for energy-efficient solutions.
Schedule Your Heating Tune-Up
This time of year, the biggest energy bills for your home relate to heating. In order to get the best efficiency rating for your furnace, it needs to be able to run smoothly. Any problems during this season can be a real issue for your overall costs. But you can catch issues early on by scheduling your heating tune-up. This service helps ensure that all of your system’s components are within the normal operating range. That way, if any part is having trouble, you can have the option to be pro-active for a repair or replacement. And this could save you a service call down the road!
At LCS Heating & Cooling, we offer Annual Maintenance Plans to help keep service and energy costs low year-round. Getting notified of any potential problems lets you stay up-to-date on your furnace’s needs. When you look ahead to winter, no one wants to be caught without heat. A quick visit from your local HVAC company can help you avoid that inconvenience before the cold snap.
Other Home Efficiency Tips for Fall
Once your furnace is in order, you can still work to lower costs in other ways. Adding these efficiency tips to the mix can help you finish the year with extra energy savings. Try them all for the biggest benefits, or just stick to a few to get the ball rolling.
1. Change your air filter
We always recommend preventative maintenance to prep your home. But if you do nothing else this season, replace your air filter. It’s important to swap out your 1-inch air filter every 1-2 months. (The larger 4 to 5-inch media filters can last for 6-12 months.) This simple step goes a long way for your unit’s overall efficiency. A dirty filter can put a lot of strain on your heating unit and make it harder for the warm air to circulate through your home.
2. Warm up with the sun
The days and nights are getting colder, but the sun is still shining. Make the most of sunny days by opening your curtains to let this natural heat inside. South-facing windows tend to have the most impact. Just keep your curtains closed when the sun is set to hold in the warmth, then pull them back in the morning to create some sunny spots. This will help boost your home’s temperature. Plus, it gives your dog or cat a great place to nap!
3. Adopt a smart thermostat
When you want to go above and beyond for your home energy savings, a new thermostat can be a real winner. A programmable thermostat is a great investment because it lets you set schedules for your heating and cooling programs. You’ll get more efficient ratings, for instance, when you tell the heat to drop slightly in the evening, or when you’re away at work. A smart thermostat is even better because you can control your home’s settings right from your phone.
4. Grab some free LED bulbs
Changing your old lightbulbs to LED versions is a fantastic way to cut costs on your energy bills because they use up to 66% less energy. They even last over 20 times longer than standard bulbs. The best part about these updates? You can get LEDs for free! The Free LED Program from Duke Energy will ship bulbs right to your home. The potential savings could be upwards of $100, so there’s no reason to pass up this deal.
5. Watch for home air leaks
Feeling a cold air draft around your windows or outside doors indicates a heating leak. Don’t let these spots add to your energy bill. Adding fresh caulk around these borders or replacing the weatherstripping can prevent your home’s heat from escaping. The other thing to check is your fireplace damper. Make sure to always keep this closed when your fireplace isn’t in use. Accidently leaving it open is just another way to lower your indoor temperature.
Take this advice, and you’re sure to have a more energy-efficient home for the colder months. What’s more, you’ll be able to enjoy upgrades like a smart thermostat during the warmer months as well! If you have questions about other energy savings solutions for your home, give LCS Heating & Cooling a call at (317) 238-3961. We’d be happy to help you out!
LCS is Hiring! Position: Indianapolis Maintenance Technician
LCS Heating and Cooling, LLC is currently accepting resumes for the position of: HVAC Maintenance Technician. Candidates must have a minimum of 3 years experience troubleshooting, repairing and maintaining HVAC equipment. Candidates must also live in Indianapolis or the immediate surrounding areas.
Why LCS?
Our Passion & Purpose: We are a team of professionals working together to ensure that we provide lasting comfort solutions to all of our customers, whether they are at home or their place of business. We strive to build relationships with our customers so that we may have a true understanding of their needs and can use our unique skills to provide honest service. Therefore, people may live comfortably knowing that they received the best possible workmanship at a fair price.
We are a team. That means we work together to reach goals, we help each other and we encourage each other. We take our work very seriously but we also like to have fun! We believe in what we do, value our skills and care about our customers.
Job Responsibilities/Skills include but are not limited to:
- Independently follow daily schedule of calls using company software
- Perform annual maintenance tune-ups on residential and light commercial HVAC equipment. Examples include furnaces, air handlers, heat pumps, air conditioners, RTU’s, mini-splits and humidifiers.
- Properly diagnose and repair residential and light commercial HVAC equipment (as stated above)
- Accurately complete customer invoices using company software
- Accurately complete daily follow-ups with the office using company software
- Rotate in On-Call Schedule
Other Qualifications:
- Honesty & Integrity is a must
- Able to independently manage time
- Reliable and Prompt
- Willing to learn. Able to adapt.
- Professional, courteous and pleasant with customers and co-workers
- Team Player!
- Must have current driver’s license
- Candidates must have own tools
Employee Benefits & Perks
- Paid Holidays
- Paid Vacation
- Take Home Vehicle
- Service Phone & Tablet
- Health Insurance
- Supplemental Insurance
- Retirement
- Tool Account
- Bonus Incentives
- Company Events & Outings
Please contact us through Facebook for more information or email your resume to gretchen@LCSheatingandcooling.com to apply!
Talk with any industry expert, and they probably know some funny lingo that’s hard for “outsiders” to follow. In the HVAC world, this can be really frustrating—especially when you’re trying to make an informed decision. That’s where LCS Heating & Cooling comes in. We’re all about taking the mystery out of your systems and repairs!
For starters, it’s good to review what HVAC itself even refers to! The acronym is a mash-up of Heating, Ventilation, and Air Conditioning. Together, these systems are what keep your indoor environment comfy year-round. If you need a refresher on the most common HVAC terms and why the parts matter, just skim through this post. (We promise to keep it simple.)
9 HVAC Terms to Know
At LCS, the solutions we design for your home are meant to provide you with “lasting comfort solutions.” Of course, these HVAC solutions will always change from home to home and between families. That’s why it’s important for us to have a variety of offerings that address specific struggles or concerns.
1. Indoor Air Quality (IAQ)
Most people think of air pollution as just an outdoor problem, but it can also be a major issue indoors. When we talk about systems for indoor air quality (or IAQ for short), the focus is on filtration. Getting rid of lingering odors is only the beginning. The latest air cleaners also work to remove bacteria and dust mites, so you get honestly fresh air—that isn’t masked by perfumes or other chemicals.
2. Heat Pump
These nifty units can help keep your home comfortable through every season! Like air conditioners, these systems are located outside. As the name suggests, a heat pump works to move heat. When it’s hot outside, the heat pump will pull warm air out of your home and push it outside. In the colder months, it helps circulate heat throughout your home by drawing in warm air from outside. (Because even in really cold temperatures, there’s still some amount of heat in air that’s above absolute zero, or -273.15 degrees Celsius!)
3. Compressor
The AC (or heat pump) compressor is what circulates your unit’s refrigerant. The refrigerant liquid then absorbs or releases heat to make your home comfortable. Compressors can either work in a single-stage or two-stage cooling setup. Single-stage cooling is the most common, but two-stage comes in handy if you need extra humidity control or a better efficiency rating. Plus, two-stage compressors also aid in noise reduction.
4. Evaporator Coil
The evaporator coil is located indoors, inside the furnace. It holds the cold refrigerant in your air conditioner or heat pump. When hot air blows over the evaporator coil, the refrigerant warms up and turns into gas. This helps removes that heat from your indoor air, making your home cooler. Heat pumps also use evaporator coils in the wintertime. But then, the process goes into reverse. Instead of sending heat outdoors, it draws warm air into your home.
5. Condenser Coil
Air conditioners and heat pumps use condenser coils to either collect heat or release heat. First, the gaseous refrigerant runs from the evaporator coil to the condenser coil, where it returns to its liquid state. Then, the AC or heat pump fans blow over the condenser coil to either heat or cool your home, depending on what you need.
6. Whole-Home Humidifier
During the dry, winter months, whole-home humidifiers can really help boost your home’s cozy factor. By adding a touch of moisture back to your indoor air, humidifiers help create balance. When your air is too dry, it’s easy to get static and dry coughs and cracked skin. These whole-house systems are great because they work with your ductwork to reach every room. And unlike portable units, you don’t have to worry about adding or changing the water—the system knows how to take care of everything for you.
7. Whole-Home Dehumidifier
A dehumidifier works in the opposite way of a humidifier. Instead of adding moisture to your air, these units work to remove humidity indoors. It’s a perfect solution for Indiana weather because sometimes the humidity is high even when it's not hot outside! And when the temperature isn’t that high, the air conditioner doesn’t run long enough to remove humidity—only a dehumidifier can. So, whether it’s spring, summer, or fall, having a whole-home dehumidifier is a great way to keep your home from feeling too sticky or too dry. What you’re left with is just crisp, clean air.
8. Heat Exchanger
Heat exchangers are found in gas furnaces only. Because that’s where combustion takes place, they basically do the bulk of the work inside your gas furnace. The heat exchanger pulls air into the unit and then transfers heat to warm it up. Once the air is nice and toasty, the blower motor distributes the air throughout your house via the ductwork. Without a functional heat exchanger, your furnace won’t be able to raise the temperature to a comfortable setting during the colder months.
9. Whole-Home Zoning
If your upstairs level is way hotter than downstairs, your home might be a good candidate for whole-home zoning. These setups designate specific areas in your home that get heated or cooled independently. That way, your system doesn’t have to struggle to correct the temperature in every room. By setting a limit on where it runs, you only use energy for the places you really need your unit to run.
HVAC Repairs for Central Indiana
It’s easier to know what’s going on when you understand the terms and process and “WHY” behind each HVAC decision. At LCS Heating & Cooling, we do everything we can to educate you about the equipment in your business or home. After all, a big part of having lasting comfort solutions is understanding what they are!
Frustrated with a touchy thermostat? Not sure why your unit is making that weird, rattling noise? Our team is here to help. We’ll walk you through the problem and always do our best to make sure you’re informed every step of the way.
For great year-round service, check out our Residential Energy Savings Plan. These regular check-ins will make sure all the major features of your HVAC equipment are running smoothly. Call us at (317) 238-3961 to get scheduled before the frost sets in. We look forward to serving you!
Not sure who to call when the AC breaks down? You’re not alone! Deciding which HVAC company to go with can be a confusing process, but things get a lot simpler when you work in stages. If your AC isn’t working quite right, or you’re thinking about a system upgrade, take a look at these checklist items first. A little research can help you find an HVAC company you can trust.
Part I: Examining Your AC Unit
Whenever you can, try to check on a few things with your unit before making a service call. Sometimes a quick fix is all you need to solve the problem.
- Check the thermostat. This is often the first place we go, but double-check to make sure it’s set correctly. If the thermostat screen is blank, that might mean you need to replace the batteries (if it takes any).
- Replace your air filter. Hands down, the best way to keep your HVAC unit in good order is to regularly change your filter. Old filters restrict air flow and can even stop your system from working if they’re dirty enough.
- Clear the area around your AC unit. Landscaping debris might be blocking the air flow around your system. Make sure the unit can run properly and efficiently by cleaning up, and then confirm that the breakers are turned on.
If nothing has changed after taking those steps, it might be time to call in a professional. Try to make a couple notes on your unit’s symptoms so you have all the information you need to schedule the visit. Strange noises with your HVAC unit, odd smells, and any new cold or hot zones in your home are all indicators that your system needs servicing.
Part II: Finding a Reputable HVAC Company
So you’re ready to bring in the professionals, but not sure who to call? You’ll be more likely to find a great HVAC company when you stick to a few guidelines.
- Ask your contacts about recent service. Try posting a status update on social media to say you need service. Your friends and family will be happy to tell you about their last HVAC experience—whether good or bad, you should easily be able to get a few first-hand accounts about local companies.
- Read online HVAC reviews. More and more people are using Yelp to review HVAC companies. If you have a company you’re thinking of calling, check out a few of their reports first. It’s a good sign if customers are praising their HVAC repairs, not just the system replacements. That usually means the company is honest (because they’re not trying to up-sell) and works with your best interests in mind.
- Confirm that the company is bonded, insured, and licensed. The City of Indianapolis requires a permit for replacing an air conditioner. Visit your HVAC company’s website to make sure they are licensed in your area. Working with a company that’s bonded and insured will also protect you from any complications that might happen during a service call.
When it comes to HVAC repairs and new installations, a company’s experience matters a lot more than their location. Your best option may not always be the company that’s closest to you, so feel free to check credentials in a wider radius.
Part III: Reviewing Your AC Service Call
Once you’ve selected a company to try out, pay close attention to how they handle your service during their visit. Comparing etiquette is often just as important as comparing price!
- Was the technician professional? Using shoe coverings in your home and cleaning up around the worksite are signs of good employee training.
- Is the company’s pricing straight-forward? Having a flat-rate fee for service calls is standard practice, but it’s an added bonus if your HVAC company says they’ll waive the service fee if your system needs more expensive repairs.
- Did your technician explain the next steps? A good tech will tell you exactly what they checked and be able to confidently answer all of your questions. If they said a certain part on your unit needs replacing, they should also tell you whether it’s covered under warranty.
Last but not least, be sure to trust your instincts when hiring a new home services company. Doing your research is definitely a plus, but sometimes you’ll just know a good thing when you see it. If you’ve already vetted your new HVAC company, the only other thing you can do is to go with your gut!