3 dogs and 2 cats

There's a common passion among all of us at LCS Heating and Cooling.  Well, in addition to home comfort and the mechanics of HVAC that is! The common passion is animals.  We love dogs, we love cats, one of our techs even has a rabbit! We're just animal people.  It never surprises me to get a random picture throughout the day of a dog or cat.  It's usually a customer's pet that Travis takes a picture of and says- check this little one out! katy aloneOne of our installers even sent a picture of a customer's pet turtle that hung out in the backyard with them while they changed the heat pump.  So, where are we going with this?

IMAG0146We were all talking a few weeks ago about wanting to have some "community projects." We're excited to tell you about our first one!  One of our customers is Freeland Animal Hospital (www.freelandanimalhospital.com). They are located at Pendleton Pike and Sunnyside in Indianapolis. They are fantastic people and care so well for their furry clients!  Each year, they have an Angel Tree in which they accept donations of dog and cat food, treats and supplies. All donations then go to a local rescue.  This year the local rescue is PAWS (http://www.pawshancock.org), located in Greenfield.

Now through the end of the year, LCS Heating and Cooling, LLC has the following "Promotion" going on:

**For each new customer that signs up for Annual Maintenance (our Energy Savings Plan), we will donate a bag of dog or cat treats. Here's the link for more information about our Energy Savings Plan for your HVAC equipment:  https://lcstempsite.dreamhosters.com/esp.html

**For each new furnace install, we will donate a 5lb bag of dog or cat food.

**For each new full system install (furnace & air conditioner), we will donate a 15lb bag of dog or cat food.

Will it be dog or cat food?  The choice is yours!!

We are so excited to help a local rescue that helps so many dogs and cats each year. Who do you know that's thinking about having some HVAC work done?  We greatly appreciate your referrals and personal business.  The animals will too!

 

Furnace FAQ

Heating season is just beginning but the questions about furnaces are rolling in!  We thought it might be helpful to post and answer some of the most frequently asked questions about heating season and equipment.  Here we go!

1. Is it safe to turn my furnace on before maintenance has been completed?  The answer is YES!  A good cleaning and tune-up on the furance is needed to keep it running as efficiently as possible.  However, it's not necessary to have this service done before the furnace is turned on for the first time each year.  It's just important that it's done once a year.  We actually recommend turning the furnace on before it gets too cold outside.  That way, if there is a problem with the furnace and you are without heat, you can get it taken care of before it's really cold.

2. There was an odor when I turned my furnace on the first time.  Is this normal?  Dust will collect and settle in the furnace during the summer months when it is not being used.  When the furnace is fired off the first time, the dust will burn off the heat exchanger.  Some people describe it as a burning smell.  This is normal and will go away after the furnace has cycled a few times.  If an odor continues though, it's best to get it checked out.

3. How often do I need to change my filter?  Is it the same filter that I changed for the air conditioner?  An HVAC system consists of a furnace (either gas or electric) and either an air conditioner or heat pump.  Each system has a filter that needs to be changed regularly.  It's the same filter whether you are using the furnace or air conditioner.  If you have a 1" filter, it's recommended to check the filter once a month and change as needed (usually once a month or once every other month).  If you have a media filter- 4" or 5"- it is recommended to check the filter every 3 months and change as needed.  Changing the filter is very important!!  A dirty filter can restrict air flow enough to make the furnace or air conditioner stop working.

4. I have a heat pump and a furnace.  Do I need to turn the heat pump off and furnace on?  All you need to do is turn your thermostat to Heat.  Your heat pump will turn on in heating mode.  Your heat pump will heat the house until it reaches a certain temperature outside.  This is called a set point and is already set on your heat pump.  For example, if your set point is 32 degrees, than once the outdoor temperature gets that cold, your furnace will automatically turn on.  If you have a gas furnace, your system will automatically switch from using the heat pump to using the gas furnace.  If you have an electric furnace, the furnace will kick on at the same time to help the heat pump maintain the indoor temperature.  This is all done automatically so there's nothing you need to do to make this happen!

5. There seems to be something wrong with my furnace.  What do I do?  There are a couple of things that you can do on your own.  Check your filter.  If the filter is dirty, change the filter, then turn the furnace off and back on.  Also, check the batteries in your thermostat (if applicable).  If the thermostat screen has gone blank, it could just be batteries.  If you still have a problem, then give us a call and we'll be happy to set up an appointment.

If you still have a question about your furnace, please don't hesitate to ask!  We want you to stay warm and comfortable in your home.


Air Conditioner Maintenance- Is It Worth It?

One of the most frequently asked questions we get is:  Is it worth it to have maintenance done on my furnace and air conditioner?

The answer is YES.  Here's why:

Either your furnace or air conditioner is running just about every day of the year.  Sure, we'll have a few days in the spring and fall in which it's pleasant enough to turn the HVAC system off and open the windows, but for the most part, the furnace or air conditioner is running.  Any piece of equipment that constantly runs is going to need cleaned and tuned up.  Think of your car, for example.  How well would it run if you never changed the oil, never rotated the tires or never had the 30,000, 50,000 or 75,000 mile tune-up?  Same holds true for your furnace and air conditioner.  While it may run without ever being cleaned or tuned, it will also have to work harder and it may not run as efficiently as it could.

There are some repairs that can be prevented with regular maintenance.  While completing maintenance on the air conditioner, for example, the technician may see that the capacitor is swollen.  The capacitor could then be replaced at that time.  This would prevent a later service call charge as well as the inconvenience of being without air conditioning and having to be home for the repair to be made.  With a furnace, you might encounter a dirty flame sensor.  Flame sensors are cleaned as a part of maintenance which can prevent a furnace shut down which would have been prevented with regular maintenance.  Forgetting to change the filter is another common problem.  The furnace overheats or the air conditioner freezes up simply because the filter is dirty and restricts air flow.  Filters can be changed as a part of your maintenance plan or the technician can simply remind you that it's time to change the filter.

The furnace and air conditioner will certainly run better when annual maintenance is completed.  That's not to say that a repair won't ever be needed or that every repair can be prevented.  Customers with an annual maintenance plan receive additional benefits as well.  These include $10 off service call, 15% off repairs, 15% off indoor air quality products (such as thermostats, humidifiers, filters, UV lights, etc) and no overtime rates.  In addition, if a repair is needed within 30 days of either maintenance service, the service call would be waived.

HVAC is definitely an investment in your home.  Regular maintenance is the best way to protect that investment!